Facilitation

Let’s be honest — a lot of workshops are a waste of time. They sound good on paper, but you walk away wondering what actually changed. That’s never been my style. With decades of experience, I design and facilitate sessions that are engaging, purposeful, and dare I say… even enjoyable. Whether it’s strategic planning, team development, or making sense of complex change, I co-design the approach with you to make sure the outcomes are clear, the process is energising, and every voice is heard — whether they’re in the room or joining from a laptop screen.

My sessions are known for being highly interactive, psychologically safe, and full of fresh, meaningful activities. I’m particularly mindful of neurodivergent needs, individual preferences, and the dynamics of hybrid delivery. Clients often say it’s the best workshop they’ve ever attended — and then invite me back to do it again.

Strategic Planning Facilitation

I started facilitating strategic planning workshops because, frankly, I used to hate them. They were often long, vague, and completely disconnected from what actually needed to happen. So I flipped the model: I focus on implementation, helping teams translate the executive vision into clear, practical action. These sessions are energising deep-dives into what needs to get done, by who, and how — minus the corporate waffle and endless post-its.

General Facilitation

I’ve run hundreds of workshops on everything from change impact and restructures to diversity, unconscious bias, and “the subtle art of persuasion.” No matter the topic, I bring energy, empathy, and a flexible approach that’s tailored to your group. Whether it’s five people or 200, remote, hybrid, or in-person, I create an environment where people feel heard, get involved, and walk away with something useful.

About Michelle

Dr Michelle Austin has a PhD in sport psychology and nearly three decades of experience helping people and organisations perform at their best — from elite athletes to senior executives. After 10+ years in sport psych, she shifted gears into the world of organisational change, where she’s spent the last 19 years as a trusted facilitator, coach, and change specialist. Michelle has worked across government, healthcare, NFPs and the private sector, with a knack for turning complex challenges into clear, practical steps — minus the jargon.

Clients come back for her sharp mind, direct style, and ability to connect with anyone in the room. She specialises in leadership development, team effectiveness, 360-degree feedback, facilitation, strategic planning, and helping people tackle the conversations that matter. Whether she’s front and centre or working quietly behind the scenes, Michelle is warm, credible, a little cheeky, and absolutely grounded in deep expertise.