Team Connections & TMS

Whether you're trying to build trust, navigate team tensions, or just get everyone working from the same page, I use the Team Management Systems (TMS) suite to bring science-backed insight into how people prefer to work, lead, and collaborate. These tools go well beyond surface-level “team building” — they create lasting self-awareness, genuine connection, and shared understanding that people actually use after the session.

TMS tools I’m accredited in:

• Team Management Profile (TMP) – for personal, team, and leadership development
• Linking Leader 360 Profile (LLP|360) – a feedback tool measuring transformational leadership across 13 essential skills
• Windows on Work Values (WoWV) – helping teams align personal values with organisational goals
• Opportunities-Obstacles Quotient (QO2) – for understanding how people approach risk and decision-making
• Team Signals Profile – based on the High-Energy Teams model, focusing on performance, commitment, and energy

Executive & Management Coaching

Coaching with me is not about fluffy pep talks or endless introspection — it’s a structured, focused process that helps leaders see clearly, think strategically, and act with intention. I bring over 30 years’ experience in leadership development, psychology, and organisational change, along with firsthand experience as a senior leader myself. That means I understand the pressure, the complexity, and the weight of leading in high-stakes environments.

My approach is direct, pragmatic, and grounded. Together, we’ll clarify what you’re aiming for, explore what’s getting in the way, and build practical, values-aligned strategies to shift your leadership from good to great. Coaching usually unfolds across a series of conversations — a mix of insight, challenge, and support — designed to create meaningful, lasting change.

Culture & Change Management

Change doesn’t succeed on good intentions and a project plan — it succeeds when people are brought along for the ride. I focus on the people side of change — deep engagement, clear planning, and building trust and momentum across the organisation.

I’ve led change across healthcare, government, and not-for-profits, including cultural diagnostics, stakeholder engagement, capability uplift, and strategy development. From whole-of-organisation transformation to executive coaching, I help teams navigate change with confidence and clarity.

I help turn aspiration into real, sustainable change — one conversation, system, and habit at a time.

About Michelle

Dr Michelle Austin has a PhD in sport psychology and nearly three decades of experience helping people and organisations perform at their best — from elite athletes to senior executives. After 10+ years in sport psych, she shifted gears into the world of organisational change, where she’s spent the last 19 years as a trusted facilitator, coach, and change specialist. Michelle has worked across government, healthcare, NFPs and the private sector, with a knack for turning complex challenges into clear, practical steps — minus the jargon.

Clients come back for her sharp mind, direct style, and ability to connect with anyone in the room. She specialises in leadership development, team effectiveness, 360-degree feedback, facilitation, strategic planning, and helping people tackle the conversations that matter. Whether she’s front and centre or working quietly behind the scenes, Michelle is warm, credible, a little cheeky, and absolutely grounded in deep expertise.

Clients include:

• Department of Health and Aged Care
• Department of Defence
• Department of Home Affairs
• Department of Industry, Science & Resources
• Department of Prime Minister & Cabinet
• Calvary Public Hospital
• Numerous private, education and not-for-profit organisations

Michelle is Canberra-based, but always open to travel.